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How to contact Tokopedia customer service in Indonesia?

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Tokopedia Tower, Ciputra World 2, Jl. Prof. Dr. Satrio Kav. 11, Karet Semanggi, Setiabudi, Jakarta Selatan, 12930, Indonesia.

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About Tokopedia in Indonesia

Tokopedia is one of Indonesia’s largest e-commerce platforms, founded in 2009. It connects millions of buyers and sellers across the country, offering a wide range of products, from electronics and fashion to groceries and digital services. Known for its user-friendly interface and extensive marketplace, Tokopedia has become a household name in Indonesia. The platform supports small businesses and individual entrepreneurs, providing them with tools to grow their online presence. Tokopedia is also committed to innovation, continually enhancing its services to meet the evolving needs of consumers.

Top 5 questions people contact this company for

  1. How can I track my order on Tokopedia?
  2. What are the steps to return or exchange a product?
  3. How do I contact the seller if I have an issue with my purchase?
  4. What payment methods are available on Tokopedia?
  5. How can I resolve issues with a delayed or missing delivery?

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